Privacy
Last updated 10 November 2026.
Veldplan helps you plan hunting trips with the people you go with. This page explains what we keep, why, where it lives, and what you can ask us to do with it, as the Protection of Personal Information Act (POPIA) requires.
Who we are
Veldplan is run by Vanthor (Pty) Ltd (registration 2026/479520/07), 375 Veronica Rd, Montana, Pretoria, Gauteng, 0182. Vanthor is the responsible party for your information, and its Information Officer is registered with the Information Regulator. Contact the Information Officer at [email protected].
What we keep
| What | Why |
|---|---|
| Your name. If you have an account: your email address and a password. If you were invited to a trip: a PIN. Passwords and PINs are stored only as secure one-way hashes | To give you a login, let you sign in, and email you a link to confirm your address or reset a forgotten password |
| Your trips: who's going, dates, farms and their prices, votes, wish lists, vehicles, menus and who is at which meal, shopping and packing lists, what each person brings and their share of the cost, decisions and meeting notes | To plan the trip with the people on it |
| If an organiser enters them: a phone number, email, region, drink preference and dietary needs or allergies. These can include health information | To plan meals around them and reach people about the trip. Visible only to the account's owner and organisers |
| Expenses and payments between the people on a trip | To work out who owes whom |
| Names of people added without the app (for example a son or friend) | To count them for seats, food and costs |
| If you buy a Trip Pass or Unlimited: what you bought, when, the amount, the name and email you paid with, and PayFast's payment reference. We never see your card details | To unlock what you paid for, and to keep the payment records the law requires |
| If you use or share a referral code: which account referred which, when the first payment cleared, and the free time or free Trip Pass given | To give the friend their discount and the referrer their reward, and to stop abuse |
| Emails you send us | To answer you |
| Your firearm licence's expiry date, only if you enter it. Never the licence number | To remind you before it expires |
| Notification subscriptions, if you turn reminders on | To send reminders to that phone |
| Basic request data (IP address, browser) in short-lived server logs | To keep the service running and secure |
We don't use advertising trackers, we don't sell your information, and we don't use it to train AI.
Who can see it
An account's owner, and anyone he makes an organiser, see all of its trips, its farms, recipes and ingredients, and its list of people. Someone invited to a trip sees only the trips he's on, and the farms, recipes and ingredients of the account those trips belong to. Your own packing ticks are visible only to you. Anyone who can see a trip can print or download its reports, which include names, attendance and amounts owed; a downloaded copy is then outside Veldplan, so please treat it with care.
Where it's kept, and who helps us
Your information is stored in a database on a server in South Africa. For now that server is a computer Vanthor runs in Pretoria; we'll update this page when it moves to a hosting provider. These services help us run Veldplan and only get what they need:
| Service | What it does | Where |
|---|---|---|
| Cloudflare | Carries every visit to the server securely (HTTPS) and protects it from abuse. It also receives email sent to [email protected] and passes it on to our inbox | United States and worldwide |
| Google (Gmail) | Our email inbox, where mail sent to [email protected] arrives | United States and worldwide |
| Resend | Sends Veldplan's emails: the links to confirm your address and reset your password, and referral notices | United States |
| PayFast | Takes payments for a Trip Pass or Unlimited, by card or Instant EFT | South Africa |
| Your browser's notification service (Google, Apple or Mozilla) | Delivers reminders to your phone, if you turn them on | Worldwide |
Where information leaves South Africa, we rely on these providers' data protection agreements, as POPIA section 72 allows.
How long we keep it, and your rights
For as long as your account is used. Trips are kept as a record for the account they belong to, even when archived, and a finished trip keeps a copy of its plan as it stood. Payment records are kept for at least five years, as tax law requires. You can change or remove most things yourself in the app. To see what we hold about you, correct it, have your login deleted, or object to how we use it, email [email protected] from your account's email address, or say which trip you're on; we'll respond within 30 days.
If you're not happy with how we handle your information, you can complain to the Information Regulator: [email protected], inforegulator.org.za, JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001.
Keeping it safe
Passwords and PINs are stored as one-way hashes and wrong tries are limited. Email links work once and expire: a password reset after an hour. Changing your password or PIN signs out your other phones. Every connection is encrypted, sessions are signed, and access to the server is limited to Vanthor. If a breach ever affects your information, we'll tell you and the Information Regulator as soon as we reasonably can.
Cookies and offline copies
Veldplan uses one cookie to keep you signed in, and one to remember your language. Your phone also keeps copies of your trip's pages, and changes waiting for signal, so they work on the farm; signing out clears them. There are no advertising or tracking cookies.
Changes
If we change this page in a way that matters, we'll tell you in the app before it takes effect.